Terms of Service

Native Hawaiian Chamber of Commerce (NHCC)

Effective Date: November 12, 2026

1. Acceptance of Terms

By accessing or using nativehawaiianchamberofcommerce.org, submitting forms, requesting information, applying for membership or a program, registering for an event, making a payment, or otherwise interacting with the Native Hawaiian Chamber of Commerce ("NHCC," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy.

If you do not agree to these Terms, please do not use our website or Services.

2. Services Provided

NHCC is a chamber of commerce that connects Native Hawaiians to the relationships, knowledge, resources, and opportunities they need to build careers and grow businesses in Hawaiʻi.

Our Services may include:

• Chamber membership and member benefits

• Networking events, such as Pūpūs & Pros and pau hana gatherings

• Business workshops and training

• Business development programs, such as Project Hoʻomana

• Business directory listings and member announcements

• Jobs Board and member-to-member deals

• Mentorship and scholarship programs

• The ʻŌʻō Awards and other signature events

• Chamber news and communications

Specific eligibility requirements, pricing, schedules, and responsibilities may be described separately on membership pages, event registration pages, program applications, sponsorship agreements, or other agreements between NHCC and you.

3. Use of Website and Forms

You agree to:

• Provide accurate and truthful information

• Use our website, forms, and Services only for lawful purposes

• Not submit false, misleading, fraudulent, or unauthorized information

• Not attempt to gain unauthorized access to our websites, systems, accounts, or technology

• Not interfere with or disrupt our systems, website, or Services

• Not use our Services in violation of applicable laws or regulations

We reserve the right to restrict or terminate access where misuse, fraud, abuse, or unlawful activity is reasonably suspected.

4. Programs and Business Outcomes

Information presented on our website and in our events, workshops, and programs is provided for general informational and educational purposes.

NHCC does not guarantee any specific:

• Number of customers or leads

• Sales volume or revenue

• Funding, grants, or access to capital

• Contracts or procurement awards

• Employment or career outcome

• Business result

Business outcomes can be affected by many factors outside NHCC's control, including market conditions, competition, pricing, customer demand, and each participant's own business operations.

5. Membership, Events, Programs, and Payments

Submitting a form, requesting information, or communicating with us does not by itself create a membership or guarantee acceptance into a program.

Membership applications are reviewed by NHCC and may be approved or declined. Program participation is subject to eligibility requirements and acceptance. Event registrations are subject to availability.

Pricing displayed on our website may be updated from time to time. Refund, cancellation, and transfer terms for memberships, event registrations, and sponsorships are as stated on the applicable registration or membership page or agreement.

6. SMS, Phone & Email Communications

NHCC may communicate with individuals who contact us, request information, register for events, apply for membership or programs, or otherwise establish a relationship with us.

SMS Communications

If you provide your mobile number and separately opt in to receive SMS communications, NHCC may send text messages based on the type of communications to which you have consented.

Non-marketing SMS communications may include:

• Responses to inquiries

• Event registration confirmations

• Event reminders and updates, such as time or location changes

• Membership application, renewal, and account notices

• Information about programs you applied for or requested

• Member support communications

• Follow-up related to an inquiry, registration, or application

If you separately opt in to marketing SMS communications, NHCC may also send:

• Information about upcoming NHCC events, workshops, and networking opportunities

• Membership offers and promotions

• Program announcements and enrollment opportunities

• Sponsorship and ʻŌʻō Awards ticket opportunities

• Other promotional communications from NHCC

Consent to receive marketing SMS messages is not a condition of purchase or membership.

Message frequency varies.

Message and data rates may apply.

You may cancel the SMS service at any time by replying STOP to (808) 425-9380 or to any SMS message received from NHCC.

After you send STOP, you may receive a confirmation message confirming your opt-out. You will no longer receive messages from that SMS messaging program unless you subsequently opt in again.

If you wish to receive SMS communications again after opting out, you may re-enroll through the NHCC website chat, consent process, or other authorized opt-in method.

If you experience issues with the messaging program, reply HELP for assistance or contact NHCC at:

Phone: (808) 425-9380

Email: [email protected]

Wireless carriers are not liable for delayed or undelivered messages.

If you have questions regarding your mobile plan, messaging charges, or data plan, please contact your wireless provider.

Phone Communications

If you request that NHCC contact you by phone or otherwise initiate a telephone conversation with us, we may use your provided number to respond to your inquiry, provide member support, discuss membership, events, or programs, or manage an existing relationship.

Calls may be monitored or recorded where permitted by applicable law for quality, training, documentation, and customer-service purposes.

Email Communications

NHCC may send service-related email communications in connection with inquiries, memberships, event registrations, program applications, transactions, or Services.

Newsletters and marketing emails may also be sent where permitted by law and applicable consent requirements. Marketing emails will provide an appropriate method for unsubscribing.

7. No Sale or Transfer of Mobile Information

Mobile phone numbers and SMS opt-in data are used for direct communications between you and NHCC based on the communications to which you have consented.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be provided to subcontractors or service providers that support functions such as customer service, appointment scheduling, CRM systems, SMS delivery, or other operational services solely as necessary to provide and support our Services.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

NHCC does not sell, rent, transfer, or share SMS consent information with third parties or affiliates for their own marketing or promotional purposes.

8. User Submissions

If you submit messages, business information, applications, documents, directory listings, images, testimonials, or other content to NHCC, you represent that you have the right to provide that material.

NHCC may use submitted information as reasonably necessary to:

• Respond to your inquiry

• Process your membership, registration, or program application

• Publish directory listings, member announcements, or job postings you request

• Provide requested Services

• Maintain internal records

• Provide member support

NHCC will not use your materials for public marketing or promotional purposes where separate permission or consent is required without obtaining that permission.

9. Third-Party Tools and Services

NHCC may use or integrate third-party platforms and technologies in providing our Services, including:

• Website hosting providers

• Membership management and CRM platforms

• Messaging providers

• Email platforms

• Event registration and scheduling systems

• Payment processors

• Advertising platforms

• Analytics providers

• Artificial intelligence services

• Automation platforms

• Other software and technology providers

Third-party services may be subject to their own terms, policies, fees, availability, and technical limitations.

NHCC is not responsible for the independent acts, omissions, outages, policy changes, platform restrictions, or practices of third-party providers that we do not control.

10. Intellectual Property

Unless otherwise stated, content on the NHCC website, including text, graphics, logos, branding, designs, layouts, and other original materials, is owned by NHCC or used with permission.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit NHCC-owned content without written permission, except as permitted by applicable law.

11. Member Responsibilities

Members and participants are responsible for providing accurate information and keeping their membership and directory details current.

Members are also responsible for ensuring that their own business activities, listings, postings, offers, and communications made through NHCC channels comply with applicable laws and regulations.

12. Disclaimer of Warranties

Our website and Services are provided on an "as is" and "as available" basis to the extent permitted by law.

NHCC does not guarantee uninterrupted or error-free operation of websites, software, communications systems, third-party platforms, or other technology.

13. Limitation of Liability

To the fullest extent permitted by applicable law, NHCC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or Services.

Additional terms may apply under individual sponsorship, program, or other agreements between NHCC and you.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless NHCC from claims, damages, liabilities, costs, or expenses arising from your unlawful misuse of our website, forms, systems, or Services or your violation of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of Hawaiʻi, without regard to conflict-of-law principles.

16. Changes to These Terms

We may update these Terms periodically to reflect changes in our Services, practices, technology, or legal requirements.

Updates will be posted on this page with a revised Effective Date.

17. Contact Information

Native Hawaiian Chamber of Commerce

91-1644 Laupai St

Ewa Beach, HI 96706

Phone: (808) 208-5816

Email: [email protected]

Website: nativehawaiianchamberofcommerce.org

For information regarding how NHCC collects, uses, and protects personal information, please review our Privacy Policy.

18. Age Restriction

You must be 18 years of age or older to independently purchase a membership or paid registration, or to opt in to our SMS marketing program.

By opting in to SMS communications, you represent that you are authorized to provide the mobile number submitted and consent to receive the communications selected through the applicable opt-in process.